Terms & Conditions
These Terms & Conditions govern your use of the website operated by Big Rooflights.
By using this website, you agree to these terms in full. If you do not agree, please do not use the website.
Website: bigrooflights.com
Address:
Unit 11, Orbital 25 Business Park
Dwight Road, Watford
WD18 9DA
Email: sales@bigrooflights.com
Phone: 020 8156 7290
1. About Us
Big Rooflights supplies rooflights and glazing products to trade and residential customers across the UK.
2. Use of This Website
You agree to use this website only for lawful purposes. You must not:
- Use the website in any way that causes damage or disruption
- Attempt unauthorised access to the website or servers
- Copy or misuse website content
- Use the website for fraudulent purposes
We reserve the right to suspend or restrict access if misuse is suspected.
3. Product Information
We aim to ensure all information on this website is accurate and up to date. However:
- Product images are for illustration purposes only
- Colours and finishes may vary slightly
- Specifications may change without notice
- Measurements and technical details should always be verified before ordering
Customers are responsible for ensuring products are suitable for their project.
4. Quotes and Orders
Quotes
All quotations:
- Are valid for a limited time unless stated otherwise
- May be withdrawn or revised
- Are subject to stock availability
Orders
Placing an order indicates acceptance of:
- Product specifications
- Pricing
- Lead times
We reserve the right to refuse or cancel any order.
5. Pricing
We make every effort to ensure pricing is correct. However:
- Prices may change without notice
- Pricing errors may be corrected at any time
- If an error is discovered after an order is placed, we will contact you before processing
All prices are in GBP unless stated otherwise.
6. Payment
Payment terms will be confirmed at the time of order. Orders may not be processed until payment is received.
7. Delivery
Delivery times are estimates and not guaranteed.
We are not liable for delays caused by:
- Manufacturers or suppliers
- Courier or logistics providers
- Weather or unforeseen circumstances
Customers must inspect goods upon delivery and report any issues promptly.
8. Returns & Damages
If goods arrive damaged or incorrect, you must notify us as soon as possible.
Returns may be accepted at our discretion and may be subject to:
- Restocking fees
- Collection charges
- Inspection of returned goods
Bespoke or made-to-order products may not be eligible for return.
9. Installation
Unless explicitly agreed in writing:
- We supply products only
- Installation is the responsibility of the customer or their contractor
We are not responsible for installation errors or structural suitability.
10. Limitation of Liability
To the fullest extent permitted by law:
- We are not liable for indirect or consequential loss
- We are not liable for loss of profits, business, or opportunity
- Our total liability shall not exceed the value of the goods supplied
Nothing in these terms limits liability for death or personal injury caused by negligence or fraud.
11. Intellectual Property
All website content including:
- Text
- Images
- Graphics
- Logos
- Documents
is the property of Big Rooflights and may not be copied or reused without permission.
12. Website Availability
We do not guarantee uninterrupted access to the website and may suspend or withdraw it at any time for maintenance or updates.
13. Third-Party Links
This website may contain links to external websites. We are not responsible for their content or terms.
14. Privacy
Use of this website is also governed by our Privacy Policy.
15. Governing Law
These Terms & Conditions are governed by the laws of England and Wales. Any disputes will be subject to the jurisdiction of the English courts.
16. Changes to These Terms
We may update these Terms & Conditions at any time. The latest version will always be published on this page.